Surgery manager Heather Tielbur has been with Benson Dermatology for just over nine years, and seeing over 30 patients per day, she knows how hectic the daily routine can become. The clinic offers a wide array of cosmetic and dermatological services, including chemical peels, Botox, and a spectacular health spa staffed by dedicated estheticians, so Heather utilizes Luma Health to keep her patients happy and her office in order.
Founder of SleepQuest, Robert Koenigsberg, struggles with sleep apnea, and his dissatisfaction with available treatment options motivated him to start his company. With 4 locations based around the San Francisco Bay Area, SleepQuest supports 3,000 providers in empowering patients to manage their sleep apnea with a holistic and personalized approach.
Maintaining efficiency is key for a company that has expanded as much as the Insomnia & Sleep Institute of Arizona has since it was established five years ago. Chief Operating Officer Rachel Lutrell-Patel says the clinic hosts between 30 to 40 different sleep studies a week, 40 patients daily, and has recently opened its second location.
Located in the heart of Birmingham, Pulmonary & Sleep Associates of Alabama is a bustling clinic that services nearly fifty patients a day. Before pairing with Luma, keeping track of their referrals was a time-consuming and occasionally frustrating task—patients were tough to reach, voicemails went unanswered, stacks of office files grew to unwieldy heights.
Barbara Bracken, the office manager of Asthma & Allergy Physicians of Rhode Island, oversees a vibrant clinic spread across four locations in America’s most diminutive state. To say the least, she’s a master of coordination and organization, thanks in part to Luma Health assisting her in her daily responsibilities.
Being open to patient feedback while providing the best care possible is important for growth, and with eight locations specializing in all aspects of gastroenterology, GI Georgia is a continuously evolving practice. Kim Sellers, Front Office Schedule Manager, understands the value of truly listening to patients and is grateful to have Luma Health to help capture that value along the way.