Why You Should Take Online Reviews Seriously

Written August 22, 2017 by Alex Petruchenya

Luma is no stranger to providing a next-level patient experience. Reputation management, a crowd-favorite feature of Luma, engages patients with your clinic’s review platforms.

Luma Health is a member of the Beryl Institute, a global community dedicated to improving the patient experience through sharing thought leadership. Collaborating with 40,000 members and guests in over 50 countries, the Beryl Institute, founded by Paul Spiegelman, is making big headway in patient-centered care.

 With an intelligent appointment reminder system, Luma reduces patients’ barriers to access to care and helps patients stay in touch with their physicians. This boosts trust and helps patients make smart decisions when choosing a clinic. Read more insights here.


Picture of Alex Petruchenya

Alex is health and science writer based in New York. During the weekdays, she eats unhealthy amounts of falafel and practices a lot of yoga.